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Analyzing Customer Reviews and Questions — AI Course

Find patterns in customer feedback and turn them into practical improvements with AI.

Analyzing Customer Reviews and Questions — AI Course
≈ $3.69
295 ₽
ZIP with 4 PDF versions: ChatGPT, Gemini, Claude, Copilot · ready-to-use prompts · free updates
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What this course is about

How to use AI to gather customer reviews and questions into one table, sort them by topic, count them, see what people praise and criticize, reply, and build an improvement plan.

Reviews on maps, comments on your social media page, questions in messaging apps, complaints by phone: customers keep telling you what they like and what gets in their way. But while it is 200 scattered messages, you cannot draw conclusions. This course shows how to work {AI_WITH} to gather everything into one table, sort it by topic, count it and turn it into a short plan: what to fix first.

What you will learn

  • Collecting Reviews
  • Collecting: Example and Check
  • Review Topics
  • Topics: Example and Check
  • Counting
  • Counting: Example and Excel Check
  • What Customers Praise
  • Praise: an Example
  • What Customers Criticize
  • Criticism: a Worked Example
  • Replying to Reviews
  • Reply: Before and After

What's inside

  • Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
  • 14 ready-to-use prompts and a prompt library you can copy from.
  • Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
  • Free updates when the AI assistants change.

Who it's for

Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.

Questions and answers

Which AI assistant do I need?
Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.
What format is the course?
A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.
Do I need technical skills?
No. Every lesson shows the exact prompt to copy and an example of a good result.
Can I use the prompts at work?
Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.