What this course is about
How to talk to employees about their work in a way that helps rather than hurts: specific praise, fact-based criticism, reviewing a mistake, a difficult conversation, a performance review and a development plan.
Managers talk to their people about work every day, yet these are the conversations most often put off: no time for praise, criticism feels awkward, the difficult talk can wait. This course shows how to use {AI_WITH} to prepare any such conversation in advance: gather the facts, choose the words, think through how the employee may react and write down what you agreed.
What you will learn
- Specific praise
- Praise: before and after
- Criticism based on facts
- Criticism: before and after
- Reviewing a mistake
- A review: an example and the summary
- A difficult conversation
- Rehearsing a difficult conversation
- The performance review
- A sample plan and a self-review form
- The development plan
- Development plan: an example and a check
What's inside
- Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
- 13 ready-to-use prompts and a prompt library you can copy from.
- Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
- Free updates when the AI assistants change.
Who it's for
Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.
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