Which AI assistant do I need?

Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.

What format is the course?

A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.

Do I need technical skills?

No. Every lesson shows the exact prompt to copy and an example of a good result.

Can I use the prompts at work?

Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.

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Handling a Difficult Phone Call — AI Course

Prepare scripts and responses for tough calls and rehearse them with AI.

≈ $3.09

245 ₽

ZIP with 4 PDF versions: ChatGPT, Gemini, Claude, Copilot · ready-to-use prompts · free updates

Payment is processed securely by YooKassa in Russian rubles. If your card is declined, email us at info@хижняков.рф and we will arrange another way to pay.

What this course is about

How to prepare for an unpleasant call and stay calm during it: a goal, a structure, hard phrases, answers to objections, talking to an angry caller, notes and a follow-up email.

Calling a contractor who missed a deadline. Telling someone their request was turned down. Picking up a call where someone is shouting from the first second. We put these calls off, then make them while stressed and get nowhere. This course shows you how to prepare a difficult call {AI_WITH} in 15 minutes: a goal, a script, answers to objections, and an email that locks in what you agreed.

What you will learn

The goal of the call
Call goal: example and check
The structure of the call
Script: example and read-aloud test
The hard parts
Bad news: before and after
Objections
Answering an objection: a breakdown
When they are angry
An angry call: before and after
Taking notes during the call
From scraps to a clear record

What's inside

Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
13 ready-to-use prompts and a prompt library you can copy from.
Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
Free updates when the AI assistants change.

Who it's for

Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.

Questions and answers

Which AI assistant do I need?: Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.
What format is the course?: A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.
Do I need technical skills?: No. Every lesson shows the exact prompt to copy and an example of a good result.
Can I use the prompts at work?: Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.