What this course is about
Turn emails, inquiries and what experienced colleagues know into a table of questions and checked answers, then reply from it quickly, consistently and without mistakes.
Every team hears the same questions ten times a week: how to apply, who to call, which documents to bring. The answers live in the heads of experienced staff and in old emails. This course shows how to collect them {AI_WITH} into a knowledge base: a simple “question → checked answer” table that is easy to update and that even a new hire can answer from.
What you will learn
- Collect the questions
- Check the question list
- Anonymize your material
- Before and after: an email for the base
- Pull out the answers
- Draft answers: a review
- Put it into a table
- The table: example and check
- Keep it up to date
- Compare answers with a new document
- Quick answers from the base
- A quick answer: example
What's inside
- Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
- 13 ready-to-use prompts and a prompt library you can copy from.
- Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
- Free updates when the AI assistants change.
Who it's for
Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.
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