What this course is about
How to write customer emails with AI that people open, read and answer: a welcome, an offer, a reminder, a thank-you and an email series.
Customer emails often go nowhere: nobody opens them, people delete them unread or unsubscribe. Usually the reason is that the email was written just to tick a box: long, about everything at once and with no clear action. This course shows how to prepare emails that work {AI_WITH}, from welcoming a new customer to an email series and replies to customer reactions. The examples come from a small yoga studio and an online home goods store, but the techniques suit any organization that writes to its customers.
What you will learn
- The Welcome Email
- Before and After: The Welcome
- The Offer Email
- The Offer: Example and Check
- The Reminder
- Before and After: The Reminder
- The Thank-You Email
- The Thank-You: Example
- The Email Series
- The Series: Writing from the Plan
- Subject Lines
- Before and After: Subject Lines
What's inside
- Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
- 14 ready-to-use prompts and a prompt library you can copy from.
- Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
- Free updates when the AI assistants change.
Who it's for
Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.
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