What this course is about
How to write emails that make colleagues and partners glad to help: a clear goal, a clear structure, a request without pressure, a gentle no, a reminder, an apology and a calm reply to a harsh message.
A business email does its job only if the reader understands what you want and does not feel offended. Too dry, and it sounds like an order. Too soft, and nobody notices the request. This course shows how to find the right tone {AI_WITH}, from a first request to a reply to a harsh email, and how to check the text before you hit Send.
What you will learn
- Goal and reader
- Example: one goal instead of three
- The structure of an email
- Before and after: an email with structure
- A request without pressure
- A request: example and check
- A gentle no
- Before and after: a refusal
- A reminder
- A reminder: example and check
- An apology
- Before and after: an apology
What's inside
- Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
- 13 ready-to-use prompts and a prompt library you can copy from.
- Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
- Free updates when the AI assistants change.
Who it's for
Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.
KHIZHNYAKOV