Which AI assistant do I need?

Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.

What format is the course?

A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.

Do I need technical skills?

No. Every lesson shows the exact prompt to copy and an example of a good result.

Can I use the prompts at work?

Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.

← Courses

Replying to a Harsh Email — AI Course

Respond calmly and professionally to angry or rude messages with AI-drafted replies.

≈ $4.29

345 ₽

ZIP with 4 PDF versions: ChatGPT, Gemini, Claude, Copilot · ready-to-use prompts · free updates

Payment is processed securely by YooKassa in Russian rubles. If your card is declined, email us at info@хижняков.рф and we will arrange another way to pay.

What this course is about

How to answer a rude, hurtful or angry email calmly and to the point: separate the issue from the emotions, check the facts and write a reply you will never be embarrassed by.

A harsh email knocks you off balance: you want to reply right away, just as sharply. Then that email is read by your manager, a regulator or the whole building in a group chat. This course shows how to work {AI_WITH} for 15 to 20 minutes to break down an unpleasant email, cool off, gather the facts and write a reply that is calm, polite and firm at the same time.

What you will learn

The Issue Without the Emotions
Breaking Down an Email: Example
What Not to Write
Reviewing a Draft: Before and After
Take a Pause
When a Reply Is Urgent
Facts and Documents
Fact Summary: Example
A Calm Reply
A Calm Reply: Example and Check
A Short Reply
A Short Reply: Before and After

What's inside

Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
13 ready-to-use prompts and a prompt library you can copy from.
Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
Free updates when the AI assistants change.

Who it's for

Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.

Questions and answers

Which AI assistant do I need?: Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.
What format is the course?: A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.
Do I need technical skills?: No. Every lesson shows the exact prompt to copy and an example of a good result.
Can I use the prompts at work?: Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.