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Replying to Inquiries: The Basics — AI Course

Write accurate, courteous replies to customer and colleague inquiries faster with AI help.

Replying to Inquiries: The Basics — AI Course
≈ $4.29
345 ₽
ZIP with 4 PDF versions: ChatGPT, Gemini, Claude, Copilot · ready-to-use prompts · free updates
Payment is processed securely by YooKassa in Russian rubles. If your card is declined, email us at info@хижняков.рф and we will arrange another way to pay.

What this course is about

How to use AI to break down an inquiry, answer every question on the point, decline, explain in plain language, and check the reply for completeness and references to rules.

A reply to an inquiry is more than an email. The sender expects an answer to every question, in plain words and on time, and a mistake in the reply brings a second complaint. {AI} helps at every stage: breaking down the inquiry, building the structure of the reply, turning stiff wording into human language and checking that nothing was missed. Decisions, facts and rules stay with you. This course shows how to work {AI_WITH} so that replies get faster and better, and the sender’s data stays safe.

What you will learn

  • Breaking down an inquiry
  • A case card: an example
  • A standard reply on the point
  • A reply on the point: an example
  • Replying with a refusal
  • Before and after: declining a bench
  • Replying with an explanation
  • An explanation: an example
  • An interim reply and extending the deadline
  • A notice: an example and check
  • Plain language for the sender
  • Before and after: a roof replacement

What's inside

  • Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
  • 14 ready-to-use prompts and a prompt library you can copy from.
  • Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
  • Free updates when the AI assistants change.

Who it's for

Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.

Questions and answers

Which AI assistant do I need?
Any of the four: ChatGPT, Gemini, Claude or Microsoft Copilot. The free plan is enough for most tasks; each PDF version notes where a paid plan helps.
What format is the course?
A ZIP archive with four PDF files, one for each AI assistant. Read on screen or print.
Do I need technical skills?
No. Every lesson shows the exact prompt to copy and an example of a good result.
Can I use the prompts at work?
Yes. Just never paste personal or confidential data into an AI assistant — the course explains how to anonymize documents.