What this course is about
How to use AI to set up your business listing on maps, reply to good and bad reviews, stay calm about unfair ones, ask for reviews honestly and find business ideas in what customers write.
Before visiting a café, salon or repair shop, people open a map and read the reviews. They look not only at the stars but at how you reply. This course shows you how to work {AI_WITH} to tidy up your listing, answer reviews in a couple of minutes, sounding like a real person rather than a template “Thank you for your feedback”, and turn reviews into a list of improvements.
What you will learn
- Your Business Description
- Before and After: The Description
- Replying to a Positive Review
- Positive Reviews: Examples
- Replying to a Negative Review
- A Negative Review: Breakdown
- An Unfair Review
- Reporting a Review to the Platform
- Asking for Reviews Honestly
- Review Requests: Examples
- Analyzing Reviews
- Analysis: Example and Takeaways
What's inside
- Four PDF versions of the course: for ChatGPT, Gemini, Claude and Microsoft Copilot — each explains where to find the features you need in that assistant.
- 14 ready-to-use prompts and a prompt library you can copy from.
- Step-by-step tasks, before-and-after examples and a one-page cheat sheet.
- Free updates when the AI assistants change.
Who it's for
Office workers, managers, teachers, freelancers and small-business owners who want practical results from AI without technical knowledge.
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